FanTools updates with new reporting!

The Four51 FanTools team is proud to announce new updates to FanTools available today.

New Promotion Reports

We have significantly upgraded our promotion reports, providing businesses with more information on the success of their promotions, and adding social activity metrics for insights into how offers are socialized. Promotion reports are viewed by clicking the Results button on the Promotions list.

FanTools Reports

Note: our new reports require FanTools administrators to complete a simple one-time re-authentication of Facebook permissions. You’ll notice the dialog the first time you click the Results button from the Promotions list. Existing promotions will have incomplete data. Please contact support if you require specific data for promotions existing prior to January 11, 2012.

More Updates

  • More Formatting Control. The long description in coupons, flash deals and group buys now allows for bullets and numbering.
  • Better Image Management. Information posts now include the stand-alone image in the deal view. See the How to Create an Information Post support article for more information.
  • Easier on the Eyes. The FanTools administration interface has been refined, with more consistency and a dynamic width that works better with wide screens computers.
  • New User Role. Administration user roles now allow for users that can manage transactions.
As always, if you have any questions or suggestions please visit the FanTools Support Center for more information.

 

Four51 Application: Report Survey Results

It comes as no surprise to me that the Line Item Report was the most popular report voted for. We had 5 votes for the Line Item Report and one for the Order Report. Thank you for those who voted. Be on the lookout for future polls in all of the InsightsFour51 categories!

Thank you to those who posted comments in response to my Report inquiry as well. A considerable number of the features that we have been including in the recent releases have started out as suggestions from our customers, so as you’re working with Four51 if you come across something that you think would be helpful or nice to have please let us know! All suggestions that are submitted by our customers get routed to me and then I take them to our Product Development team for review and consideration.

You can submit a suggestion quickly and easily by sending an email to support@four51.com with an explanation of what you’re asking for. It is helpful to us if you can include a business case with details such as what you were working on when you came up with the idea when submitting suggestions.

I look forward to hearing from you!

Nikki

Four51 Application: Which report do you use most often?

Hello Reports Users! It’s me again, looking for more information about how and when you use our reports. Do you see a trend in my posts? Among the many features for our upcoming technology release we have been working on reviewing our available reports and looking for ways to improve them or possibly add to what is currently there. That is where your input comes into play.

We’ve created a survey to capture which reports are most valuable or used most frequently by our customers. Click your choice in the survey below (can’t see it? Try clicking the post title.) and leave a comment below if you have more to say. We’d love to hear if there is something new or different you would like to see made available in any of the current reports. Your feedback is appreciated!

Thanks! Nikki


Which Four51 Admin report do you use most often? 7 Responses
Line Item Report 5 / 7
Spending Account Balance 1 / 7
Other 1 / 7

Four51 Application: Any more thoughts on a User Report?

We got some great ideas for the new User Report…any more out there?

Hey customers,

After posting my request for ideas to incorporate in a new Users Report we have received a couple comments from users with excellent suggestions. A couple of the ideas include:

• I could run a report listing the users of a certain account with their telephone numbers. I believe this report might be beneficial to the admin users for our accounts as well.

• Within the user report the ability to view by cost centers and user groups would help cut down the time needed to make changes to client’s accounts.

Both are great ideas which will be taken into consideration as we design the new report. Are there any other ideas for what to include in the report or ways that it may be useful to you in your daily process? We’d love to hear from you so post a comment below and make sure your opinion is heard!

Thanks!
Nikki Keller

Four51 Application News: Calling all Reporting Users!

Hey customers,
Give us your input on a new User report!

The Technology Team at Four51 is in the design phase of creating a new report surrounding ‘User’ information that will be available to Admin users. While we have a general idea of what would be useful on a report about users, it would be great to hear from someone who uses the application every day…YOU!

Can you explain a business process that would be made easier by the availability of a User Report? Would you like to see certain information be available to filter on when reporting about Users? What columns would be helpful as results options? The more detail about a business process or scenario that you can share, the better we will be able to consider your suggestion.

We will take all suggestions into consideration as we work on this new report…so please submit a comment below or email us at support@four51.com.

Thanks!
Nikki Keller