It’s been quite a while since I have been able to write about the Discover Four51 knowledgebase. Recently (and unfortunately) there were some issues with the knowledgebase provider and I didn’t want to write that there were new articles to review when you couldn’t even get to them! However, the service provider has worked diligently and the problems we were having are now resolved.

In the time since I wrote last there have been quite a few articles added. Most of them try to fill in some gaps, such as error messages and everyone’s favorite topic, FONTS.

A Web service is defined by the W3C as “a software system designed to support interoperable machine-to-machine interaction over a network.” Four51 utilizes web services in multiple ways in order to integrate our application with various other networks to pass along specific types of information. A strong majority of those services have been given their own articles to describe their function. The web services articles can be found under the Integration category in the left navigation folder list on the knowledgebase.

As always, the more feedback and ideas we get, the more robust the knowledgebase will become. We rely a lot on you to help find the gaps in the article list and to generate new ideas where we can share various amounts of the Four51 knowledge.

Happy Learning.

Jeff

As a memeber of the Four51 knowledgebase team, I get to edit, revise, update and create new articles for our customers to use as tools for their own knowledge.

One of the articles that I made some changes to recently was the “Explore Additional Services” article. It discusses some of the many options that you can choose to add to your buyer sites. These can be as detailed as using our XML Web Services for a more automated system or as simple as allowing your customers to pay for orders with their credit cards.

More details about these features are found in other articles, but here you will find a list of some of the additional services that you can leverage with our application.

Jeff

I’ve looked at some data and it seems that you are finding your answers on your own for questions you may have with the Four51 application.

I have to say, I’m very pleased with the use of Discover Four51. Our team has tried very hard to make it a tool that is useful and it really looks as though we’ve done well!

We have a new article on the knowledgebase that answers a question I’ve gotten many many times: How do we get set up with the Four51 Leads Module and what do I do with it? This article discusses how to setup the Four51 Leads Module after it has been purchased and set it up on your seller interface. Sellers can then setup print products to be accompanied by the Four51 Leads Module, a feature that allows buyer users to purchase a mailing list from USAData from inside their Four51 online catalog. This powerful feature can create a customized direct mail product for your customers. Once the buyer adds a list to his shopping cart, he will be able to select the criteria that will be reflected in the data list that is purchased.

Keep looking here for more updates on new articles that are posted to the knowledgebase. If you ever have a suggestions about how we can make Discover Four51 better, submit a case, post a comment here or use the feedback tool within the knowledgebase.

Happy learning!

Jeff